Sales MCQ Free PDF Objective Question Answer for Sales Quiz Download Now!

Quick response to Queries or Quick feedback – Customers can ask questions about the product. The salesperson provides prompt responses to these questions and allays the customer’s concerns. Hindustan Unilever Ltd is not a major direct selling company in India. Budgeting is a process to track income and expenses in detailed manner in order to make operational decisions. This process ensures consistency and accuracy across departments and ensures the organization is on track to meet its objectives.

Sales MCQ Quiz – Objective Question with Answer for Sales – Download Free PDF

Demographic Segmentation describes the target customer with respect to their age, income, gender, location, and place in society. A good marketing plan is important to successfully achieve the objective. Execution of a good plan is equally important to achieve these objectives. In the Conventional model a marketer believes that a better product will sell itself. Whether the product adds value to the customer or not is not a consideration under the conventional model. When a company uses an established brand name and launches a new product category that may or may not relate to the existing product it is called Brand extension.

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Therefore, one of the major benefits of cross-selling is an increase in Customer Lifetime Value (CLV). Key PointsPersonal selling – Personal selling, commonly referred to as face-to-face selling, is a sales technique where a single salesperson tries to persuade a consumer to purchase a product. Thus, Customer satisfaction / Happy customers will be the result of a promising and over-delivering sales strategy.

Multiple-Choice Questions

• The companies focused on social and ethical concerns in their marketing activities during this period.
• The Business Markets purchase goods or services, not for consumption.
• In the Product Concept the marketers believed that if a product is readily available at a lower price, the customers will prefer to buy it over a product that is difficult to find and expensive.
• Marketing, according to Philip Kotler, is neither a science nor an art.
• Whether the products add value to the customers was not considered much.

Sales knowledge encompasses the understanding and mastery of various techniques, strategies, and principles involved in the process of selling products or services to customers. It is a fundamental aspect of business that directly impacts revenue generation and business growth. It represents the customer’s assessment of the overall worth of a product or service. Companies can increase customer perceived value by enhancing the benefits of their products or services, reducing the costs, or a combination of both. Successful sales knowledge equips professionals to deliver value to customers, foster loyalty, and build lasting relationships.

Sales Management MCQ Quiz – Objective Question with Answer for Sales Management – Download Free PDF

In the light of above statements, identify the correct code of statements being correct or incorrect. The correct answer is Advertising is a very economical mode of communication.

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The overtime done by workers changes and depends on the emphasis to achieve goals. Front Office CRM Systems covering real-time aspects of sales-related activity are referred to as sales force automation. Front Office CRM Systems covering real-time aspects of sales-related activity are referred to as ______. Therefore, from the above explanation, it is clear that both statements are not correct. HUL has a large distribution network comprising 5000 redistribution stockists and 40 C & F agents (Clearing and Forwarding Agents). The first phase of the HUL distribution network had wholesalers placing bulk orders directly with the company.

During the Production Period the marketers focused more on the quality of their products. Whether the products add value to the customers was not considered much. The latest idea of marketing is that it is a set of activities to deliver customer value and satisfaction. There were different phases when marketing was considered more about production and selling. Genuine Sale – Under personal selling, the customers are not only given information about the product but are also given the opportunity to purchase it. Relationship Development – Through personal selling, a relationship is created between the salesperson and customer.

The latest idea of marketing is to focus on creating customer value and satisfaction. When you can create value for customers, they will prefer your products and services over others. The Business Markets purchase goods or services, not for consumption. The intent is to use these products or services and create a new product or service to be sold to the customers. Acquiring Extra Information – Normally, a business is aware of the preferences of the customers before launching its product.

Salespeople can collect client feedback and give them the essential information about the company’s offer. Key PointsPersonal selling – Personal selling is one-on-one face-to-face sales where the salesperson tries to persuade the customer to purchase a product recommended by the firm. Additional Information Budget how to prepare an income statement helps to set the financial route, track progress, monitor any unnecessary costs, and account for any unexpected expenses. OnlineExamMaker’s secure, powerful web-based quiz maker is an easy-to-use, intelligent online testing software tool for business, training & educational to create exams & quizzes with ease.